Our clinicians use their clinical judgment to determine whether a particular concern is appropriate for telemedicine. Previous response: We're sorry to hear about your experience with Akira. There were no additional charges made to your credit card - the renewal email you received was an error. Update: As mentioned in our support email, your membership was fully refunded in July as requested and should appear on your credit card statement. That even with prior script, ID, for inhaler to BREATHE was refused If I could I would have paid money for a so far useless app. I can't call Medvisit and I can't wait 14 hours for a home visit.
Repeatedly I have told you i can't speak or write, type, talk much re stroke and more and not once log by nurses in their review afterwards. Any md house calls like Medvisit does not know Med history. Once that nurse convo with link to get to profile is gone, this no way back to fill it out as able.Īlso, you don't need to have persons medical history to give scripts whether prior prescriptionsĪre shown or not. My information is lengthy, an very ill 27 years house/bed confined,disabled and repeatedly brain damage, strokes, and have to filling it out AS ABLE in short spurts.įirst visit I repeatedly filled it out, supplied ID uploaded (still on phone) which went missing every time the nurse demanded I come back to their screen in app for useless and repeated conversation, and lack of patience. No access whatsoever to profile unless thou small conversion link with nurses that keep interrupting while trying to fill it out. Pls add access to profile so it can be filled out and updated at anytime. You want to serve isolated populations who don't have doctors as noted on you're LinkedIn then you need to address your company's and employees attitudes and ableism and discrimination. I have still have the email and all screenshots).
Days took me repeatedly to fill my profile because of the app glitches kept loosing it, and ongoing interruptions by nurses the last one doing it on purpose including sending me her rude private email to others about me! (esp last one ableist attitude and discrimination, rude. Was not emergency you keep repeating yourself you sound like the last nurse. 6 months paid you should paid me for my time. Our health care practitioners should not be your primary point of contact for chronic diseases, cancer, or other complex care.Ħ months today I get an email they have me on renewal and they automatically charge your credit card for another 6 months, seriously I don’t want any thing to do with these people. TELUS Health Virtual Care is not a replacement for your family doctor. Our health care practitioners do not prescribe controlled substances (e.g. For emergencies, dial 911 or go straight to the nearest Emergency Room. TELUS Health Virtual Care is not meant for medical emergencies. Users with accessibility considerations should use the web-based version of our app found at If your phone doesn't support iOS 12, try using the web-based version of our app at Think TELUS Health Virtual Care should be included in your employee benefits plan? Let us know! We'd love to get in touch with your benefits manager. Over 50% of questions and concerns that would usually take you to the doctor's office can be addressed on the app, making TELUS Health Virtual Care a convenient and easy option for a wide variety of common issues.
#Virtual health free#
Contact your extended health benefits administrator if you would like TELUS Health Virtual Care added to your plan.ĭownload the app and start a consultation to speak to one of our licensed clinicians who can help you elaborate a care plan tailored to your needs - free of charge. PLEASE NOTE: TELUS Health Virtual Care is currently available only through employee or student health plans. On-demand, personalized access to care from Canadian healthcare providers via encrypted text and video, whenever you need it, anywhere in Canada.